{"id":18453,"date":"2023-05-16T08:26:46","date_gmt":"2023-05-16T08:26:46","guid":{"rendered":"https:\/\/www.crossjoin.pt\/?p=18453"},"modified":"2026-07-07T11:12:09","modified_gmt":"2026-07-07T11:12:09","slug":"crossjoin-achieved-iso-90012015","status":"publish","type":"post","link":"https:\/\/crossjoin.com\/pt\/crossjoin-achieved-iso-90012015\/","title":{"rendered":"Crossjoin achieved ISO 9001:2015"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Crossjoin Achieved ISO 9001:2015 Certification<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Crossjoin complies with best practices regarding the Quality Management System:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We follow the guidelines of the ISO 9001 standards.<\/li>\n\n\n\n<li>We ensure the continuous improvement of our processes.<\/li>\n\n\n\n<li>We guarantee the best performance of our services with the careful management of resources and leadership.<\/li>\n\n\n\n<li>We have an organization focused on the customer, on their satisfaction, and on the quality of the service.<\/li>\n\n\n\n<li>We promote a culture of quality and excellence, enabling employees to grow professionally.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What is ISO 9001:2015?<sup><\/sup><sup><\/sup><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ISO 9001 is the most popular international reference standard for Quality Management Systems.<sup><\/sup><sup><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This standard is based on a <strong>plan-do-check-act<\/strong> methodology focused on continuous improvement and maintenance of high levels of customer satisfaction, supported by <sup><\/sup>a well-defined structure of organiz<sup><\/sup>ational activities, processes, procedures, roles, and responsibilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How Important is the Certification of this Norm?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This certification is the recognition and guarantee that Crossjoin has implemented a Quality Management System following the guidelines and best practices outlined by the international reference Standard ISO 9001:2015.<sup><\/sup><sup><\/sup><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We perform our work with a focus on customer satisfaction, with employees prepared and supported through wor<sup><\/sup>k processes, training, and professional development with the aim of delivering se<sup><\/sup>rvice with high quality and performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We spread a culture of Quality promoting excellence in day-to-day tasks and with the Quality Management System, we can do this in a sustained and structured way, integrating the various components of the company.<sup><\/sup><sup><\/sup><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <strong>In Crossjoin Solutions, quality start<sup><\/sup>s with each one of us!<sup><\/sup><\/strong><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">The Seven Principles of ISO 9001:2015<sup><\/sup><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Customer Focus<sup><\/sup><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Because customers are important stakeholders in our quality ma<sup><\/sup>nagement system, we closely monitor customer satisfaction through periodic customer satisfaction surveys, as well as in every interaction with our clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Leadership<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">We count on the commitment and involvement of our Top Management for the maintenance and continuous improvement of the Quality Management System.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. People Engagement<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">As employees are also important stakeholders in our quality management system, we promote and follow up professional growth based on a transparent Career path.<sup><\/sup><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Process Approach<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Crossjoin&#8217;s quality management system is based on processes that directly and transparently translate the activities of the company&#8217;s various areas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Improvement<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">We promote excellence in day to day activities and, based on a plan-do-check-act methodology for each process, we aim for continuous improvement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Evidence-Based Decision-Making<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Based on processes monitoring results and risk analysis, we make our decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Relationship Management<\/h3>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">We promote good communication with customers, partners, suppliers, and other parties as a way to obtain feedback needed to improve processes and the quality management system.<\/p>","protected":false},"excerpt":{"rendered":"<p>Crossjoin Achieved ISO 9001:2015 Certification Crossjoin complies with best practices regarding the Quality Management System: What is ISO 9001:2015? ISO 9001 is the most popular international<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":18499,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[74,53,124],"tags":[],"class_list":["post-18453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","category-crossjoin","category-distinctions"],"acf":[],"_links":{"self":[{"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/posts\/18453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/comments?post=18453"}],"version-history":[{"count":2,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/posts\/18453\/revisions"}],"predecessor-version":[{"id":27436,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/posts\/18453\/revisions\/27436"}],"wp:attachment":[{"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/media?parent=18453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/categories?post=18453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/crossjoin.com\/pt\/wp-json\/wp\/v2\/tags?post=18453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}