{"id":33,"date":"2025-04-16T14:26:53","date_gmt":"2025-04-16T14:26:53","guid":{"rendered":"https:\/\/www.mockup.crossjoin.com\/?page_id=33"},"modified":"2026-09-10T11:20:43","modified_gmt":"2026-09-10T11:20:43","slug":"code-of-ethics-and-conduct","status":"publish","type":"page","link":"https:\/\/crossjoin.com\/en\/code-of-ethics-and-conduct\/","title":{"rendered":"Code of Ethics and Conduct"},"content":{"rendered":"\n

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Code of Ethics and Conduct<\/h1>\n\n\n\n

At Crossjoin, we act according to the guiding principles of Kendo which are mutual respect, honoring values, principles and culture to develop the mind for performance excellence. <\/p>\n\n\n\n

As Kenshis that we are, the spirit of Kendo is present in all our actions, and it is defined by mutual respect we uphold in all our relationships, honoring our values, principles and culture, in our development as a team, and for this reason we do not know impossibilities, because \u201cwe always Kendo (read CAN DO)<\/p>\n\n\n\n

\u201cPerform To Perfection\u201d also means that we always act according to our values and principles, ensuring that we deserve the full trust of our colleagues, clients and other stakeholders.<\/p>\n\n\n\n

The main aim of this Code is to promote and encourage the adoption of the principles of action and behavioral rules defined in this Code, namely the company\u2019s values, principles, and ethical and deontological rules in the relations between employees and between employees and Crossjoin and other Stakeholders.<\/p>\n\n\n\n

The Code of Ethics and Conduct helps us make well-informed decisions and tells us where we can acquire further information and clarification.<\/p>\n\n\n\n

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Our Business Principles<\/strong><\/h2>\n\n\n\n

Customers relations<\/strong><\/h3>\n\n\n\n

At Crossjoin, we always act with cordiality, integrity, and professionalism, based on a relationship of trust.
Our communication with the client is accurate, clear, precise, transparent, and truthful, providing
the client with the necessary information and ensuring strict compliance with the agreed conditions.
Our conduct with the client is one of respect and loyalty, in accordance with all the ethical and deontological principles we uphold.<\/p>\n\n\n\n

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Professionalism<\/h3>\n\n\n\n

We are professional, rigorous, and efficient; We use all our skills, competencies, and resources to meet the needs and expectations of our clients and partners, always striving to exceed the quality of the service provided and in our relationships.<\/p>\n\n\n\n

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Efficiency & Dedication<\/h3>\n\n\n\n

Efficiency: <\/strong>Our solutions are tailor-made for each project to ensure maximum effectiveness.<\/p>\n\n\n\n

Dedication:<\/strong> We have teams dedicated to each of our projects, always alert to anticipate, act, and resolve in real-time.<\/p>\n\n\n\n

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Quality and information security<\/h3>\n\n\n\n


We always act in compliance with best practices to ensure quality and security in the delivery of our projects, in accordance with our Quality and Information Security Policies.<\/p>\n\n\n\n

Data Confidentiality<\/h3>\n\n\n\n


Data confidentiality and security are among our top priorities. Our employees are bound by professional secrecy, as stipulated in the Confidentiality and Non-Disclosure Agreement, and adhere to the highest standards of discretion. We comply with all applicable legislation and invest in secure information systems and technology, always aligned with best practices in information security, personal data protection (customers, partners, and employees), facilities and equipment.
Company data is confidential and must not be shared with external parties.
It is the responsibility of all of us to safeguard the protection and security of Crossjoin, Clients, and Partners.<\/p>\n\n\n\n

Intellectual Property<\/h3>\n\n\n\n


We protect our brand, ideas, software, patents, technological advances, and differentiated services, safeguarded by all inherent proprietary rights as the original and exclusive property of Crossjoin.
It is the responsibility of each and every one of us to ensure the proper management of our Intellectual Property Rights and to prevent their unauthorized use.
We also respect the Intellectual Property Rights of others, and our responsibility includes implementing legal frameworks with Partners and Suppliers that support these rights and allow us to effectively manage associated risks and benefits.<\/p>\n\n\n\n

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Our method of working<\/strong><\/h3>\n\n\n\n

Our corporate culture encourages and promotes an organizational climate of respect, ensuring dignity and fairness among all employees. We strive to create working conditions that foster the involvement of everyone in an environment of trust and with a spirit of mutual support, where we are all responsible for its promotion.<\/p>\n\n\n\n

A spirit of cooperation and the sharing of common goals is highly welcomed and strengthens us.<\/p>\n\n\n\n

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Integrity and Loyalty<\/strong><\/h3>\n\n\n\n

Integrity and loyalty are required from everyone in all circumstances, respecting and promoting the good name of Crossjoin’s.<\/p>\n\n\n\n

We encourage maintaining an upright stance and establishing relationships of trust with all those you interact with professionally.<\/p>\n\n\n\n

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Human Rights, Diversity, and Inclusion<\/strong><\/h3>\n\n\n\n

We are committed to respecting and upholding fundamental rights, defending the dignity of individuals at all times and in all aspects, and safeguarding the diversity and inclusion that we promote and aim for at Crossjoin. Accordingly, all hiring decisions are made based on technical skills, merit, experience, and personal aptitude. We do not tolerate any form of discrimination, regardless of race, ethnicity, gender, sexual orientation, nationality, age, political affiliation, religion, family status, or any other reason. All relationships with Employees and among peers are based on respect for individuals and human rights, and any form of child labor is strictly prohibited.<\/p>\n\n\n\n

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Career Path<\/strong><\/h3>\n\n\n\n


<\/strong>We act with complete transparency in evaluating performance and recognizing the merit of our employees. Therefore, we design an Individual Development Plan (IDP) tailored to each employee and define quarterly expectations for each project the employee participates in (PES), in order to guide and support our employees in their career progression within a system of equity and equal opportunities.<\/p>\n\n\n\n

We use the Career Plan as a strategic tool designed to help employees understand how to maximize their career growth within the organization.<\/p>\n\n\n\n

We encourage and promote the necessary training for professional development and foster the sharing of opinions to enhance the value of the company.<\/p>\n\n\n\n

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Health and Well-being<\/strong><\/h3>\n\n\n\n

We protect the health, safety, and well-being of our employees by investing in safe and suitable work environments that promote physical and mental well-being. <\/p>\n\n\n\n

We promote team building activities, social gatherings, and relaxation for all employees. We promote and encourage the adoption of healthy and environmentally sustainable lifestyles. We provide gym access to all our employees.<\/p>\n\n\n\n

All our employees and their family members benefit from health insurance, as well as support consultations in psychological, nutritional, psychosocial, legal, and juridical areas.<\/p>\n\n\n\n

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Work-life balance<\/h3>\n\n\n\n

We are, and aim to continue being, an employer of reference, which is why we always work to find the best balance between professional activity and personal and family life, in order to maintain each employee\u2019s balance as an individual.<\/p>\n\n\n\n

We understand how much this balance contributes to a healthy organizational climate, so all ideas and proposals that help the company fully achieve this goal are encouraged and welcomed.<\/p>\n\n\n\n

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Knowledge and Innovtion<\/h3>\n\n\n\n

We combine responsibility and curiosity whenever we reflect on the importance of our work in people\u2019s lives, which is why we integrate innovation with a new generation of knowledge for continuous evolution.<\/p>\n\n\n\n

We have full confidence in our skills and work, enhanced by continuous learning and openness to new knowledge, because we believe in the value of collective intelligence.<\/p>\n\n\n\n

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Workplace Harassment<\/strong><\/h3>\n\n\n\n


Any and all forms of harassment or any actions that may constitute intimidation, retaliation, reprisal, or threats in relationships between employees are completely unacceptable.<\/p>\n\n\n\n

Our conduct must be characterized by integrity, cordiality, and mutual respect, and no type of hostile, intimidating, or destabilizing work environment is tolerated.<\/p>\n\n\n\n

We are committed to a workplace free from discrimination, harassment, or intimidation, and we will take action against any inappropriate behavior.<\/p>\n\n\n\n

All situations that compromise dignity must be reported, whether affecting oneself or another colleague.<\/p>\n\n\n\n

All reports or complaints must be submitted through the Whistleblowing channel<\/a>, an internal reporting system available on our website, with the assurance that they will be handled with absolute confidentiality, diligence, and seriousness, ensuring the protection of employees who report such conduct against any form of retaliation or reprisal.<\/p>\n\n\n\n

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Resource use<\/strong><\/h3>\n\n\n\n


We use all the resources provided by the company in an appropriate and responsible manner, always keeping in mind that their use and enjoyment are shared by all employees, including assets, equipment, and buildings. Therefore, we must responsibly maintain, protect, and preserve them.<\/p>\n\n\n\n

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Sustainable environment<\/strong><\/h3>\n\n\n\n


Environmental sustainability is one of our priorities, which is why we adopt more adapted and efficient behaviors, optimizing our resources.<\/p>\n\n\n\n

This concern is reflected in all our spaces, with the use of renewable materials, smart flush systems, sustainable lighting, and more.<\/p>\n\n\n\n

Our fleet consists exclusively of electric vehicles.<\/p>\n\n\n\n

We work daily in this direction, aware of our role and responsibility, and all employees should feel that they are an active and relevant part of this commitment.<\/p>\n\n\n\n

We aim to reduce environmental impact and influence those around us so that together we make more sustainable choices.<\/p>\n\n\n\n

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Anti-corruption<\/strong><\/h3>\n\n\n\n


<\/strong>All employees, regardless of their position, are forbidden to use the company or its name to obtain benefits for themselves or for third parties indicated by them. All situations or actions that may constitute conflicts of interest must be avoided, that is, whenever private interests or access to privileged information may compromise the impartiality of the decision or affect the company’s interest. Employees are also forbidden, in the course of their duties, from accepting gifts or benefits from third parties that could create expectations of favoritism or be construed as corruption. All employees will be provided with training on what constitutes Corruption and Related Infringements in compliance with the legal regulations of the RGPC (General Regime for the Prevention of Corruption).<\/p>\n\n\n\n

The RGPC is in the internal development and implementation process, as well as the ISO 37001 standard – Certification of the Anti-Corruption Management System. Knowledge of situations that may in some ways constitute corruption, bribery, conflict of interest, money laundering or others that fall within the scope of the above-mentioned must be reported through Whistleblowing, the Internal Reporting Channel. Crossjoin has zero tolerance for any illegal or unethical practice.<\/p>\n\n\n\n

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Gifts and Commercial offers<\/strong><\/h3>\n\n\n\n

We consider it part of a normal business relationship to offer or receive gifts or other types of offers, provided they are reasonable and proportionate, carried out with transparency and good judgment. It must always be clear that we are never influenced, nor do we attempt to influence others, by offering or receiving gifts. Therefore, we never accept gifts or business offers during any negotiation or before closing a new deal or contract.<\/p>\n\n\n\n

However, we strictly prohibit the offering or acceptance of excessive or inappropriate gifts or offers that could in any way constitute bribery or corruption.<\/p>\n\n\n\n

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Whistleblowing, Internal Reporting Channel<\/strong><\/h3>\n\n\n\n

Crossjoin provides the Whistleblowing, Internal Reporting Channel, in compliance with the legal directives established by Law 93\/2021, which sets out the general framework for the protection of whistleblowers of infringements.<\/p>\n\n\n\n

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Transparency<\/strong><\/h3>\n\n\n\n

We ensure complete transparency, accuracy, and responsibility in everything related to the company’s accounts and financial transactions.<\/p>\n\n\n\n

We do not allow ourselves, or anyone who interacts with us, any deviation or inaccuracy in accounting and reporting. We continuously work to incorporate the best management and control practices.<\/p>\n\n\n\n

CSR (Corporate Social Responsibility) and RCB (Responsible Corporate Behaviour)<\/h3>\n\n\n\n


We work daily towards CSR, guided by ethical and transparent management, adopting actions and behaviors that promote the well-being of employees, stakeholders, and the community, with a strong focus and dedication to the responsible treatment of our employees.<\/p>\n\n\n\n

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Competition<\/h3>\n\n\n\n

We view competition as a key element for the development of our field of activity. It drives us to continuously improve our own performance, always with a focus on our clients.<\/p>\n\n\n\n

We act with respect for the work of our competitors, refraining from engaging in unfair practices, and promoting, whenever appropriate, a cordial, open, and fair relationship with them.<\/p>\n\n\n\n

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Application and Management of the Code of Ethics and Conduct<\/h3>\n\n\n\n

This Code results from our corporate commitment and must serve as a guide for our daily actions, alongside other company regulations and policies. All employees must commit to its compliance and dissemination.<\/p>\n\n\n\n

It applies to all employees who perform duties at and for Crossjoin Solutions, regardless of their career path.<\/p>\n\n\n\n

It values the participation of all employees in building a strong and cohesive organization, ethically solid and aligned with the expectations of all stakeholders.<\/p>\n\n\n\n

It encourages the communication of all proposals for organizational improvement and clarification of the guidelines set out herein, as well as the reporting of situations that contradict the values, principles, and rules presented in this Code, through\u00a0 the form below.<\/p>\n\n\n\n

The Code will be reviewed periodically, within a maximum period of three years, in accordance with the principles set out herein and with new circumstances that may arise;<\/p>\n\n\n\n

The Code of Ethics and Conduct should serve as our guiding reference in the performance of our duties, where we can find the necessary resources to act in accordance with our business ethics. It\u2019s available for public consultation on our website as well as in our internal intranet space.<\/p>\n","protected":false},"excerpt":{"rendered":"

Code of Ethics and Conduct At Crossjoin, we act according to the guiding principles of Kendo which are mutual respect, honoring values, principles and culture to [\u2026]<\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":5,"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":27682,"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/pages\/33\/revisions\/27682"}],"wp:attachment":[{"href":"https:\/\/crossjoin.com\/en\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}